Dyn, which provides Internet performance solutions, shared some stellar news on Monday: The Manchester, New Hampshire-based company has seen 21 successive quarters of revenue growth, dating back to 2009.
The company also took this time to announced that it saw 46 percent revenue growth in the first quarter compared to that of 2013 – a spike due to the addition of around 81,000 new customers, including both business and consumers.
In the Q4 2013, Dyn added 300 new customers and 90,000 self-service customers.
The leap in customer acquisition is in part due to the company’s decision to start charging for its Dynamic DNS Pro Product, a change rolled out in early April. Dyn's CEO Jeremy Hitchcock explained the decision on the company’s blog:
This change in the business will allow us to invest in our customer support teams so that we can continue to strive to deliver an exceptional customer experience. For us, it’s simple: we need to support those that are supporting us. Our plan is to invest millions of dollars into our platform and to the support of those using it. In order for everyone to get the most out of that investment, this move had to be made.
Speaking of investing in talent, the high-growth tech company made 41 new hires and two managerial hires in the first quarter of this year. Martin Ryan, former CEO of MetaCDN, is now Dyn’s managing director for the newly opened Asia Pacific office in Sydney, Australia. Katie Curtin-Mestre also joined the team as Dyn’s new VP, marketing communications. Prior to joining Dyn, she served as VP of Marketing at Acme Packet, an industry leader in the telecommunications segment.
Dyn also bought DNS provider Nettica, its ninth acquisition in the past four years, in the end of March. The acquisition gave Dyn access to Nettica's over 9,000 clients, including list management and productivity app Evernote. The 300-person team moved to Dyn’s headquarters in Manchester.
