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EngagedMD: Working to demystify the health care system for everyday patients


engagedmd cofounders
EngagedMD co-founders and co-CEOs Jeff Issner, left, and Taylor Stein.
EngagedMD

Editor’s note: At the start of the year, we look at which young companies have caught our eye for hitting a milestone, bringing in funding or growing its revenue base. This company has made our list of our Startups to Watch for 2023. See them all here.


Entrepreneurs Jeff Issner and Taylor Stein are betting that the pandemic has changed the medical field forever, that clinics will never again return to more manual or analog processes for their services.

They founded EngagedMD, whose software-as-a-service platform aims to demystify the health care system for everyday patients, while making care more efficient and beneficial for doctors, nurses, administrators and staff. It has two main offerings: eLearn, which offers patients at-home educational videos about the process, and eSign, which allows medical practices to securely handle electronic paperwork, such as consent forms.

“Our software sits between those two parties and helps them coordinate and progress the patient journey together,” said Stein, who shares the CEO title with Issner.

Last October, the company raised $11 million in a new round led by Colorado growth investment firm MonCap Holdings Inc. to grow its team by 30 or 40 people over the course of the year and expand the business into new markets.

“Health care is also a huge market with a lot of really unique challenges, specialty by specialty,” Stein said. “So, that’s why our strategy is to identify specialties that are well-positioned to benefit from these types of services and then focus our energy in a targeted way at them.”

To that end, the company is currently working on pilots focused on two health service lines, gastroenterology and urology, as it looks to break into new markets, including fertility clinics. It’s now hiring for roles in customer success, data analytics, product management and software development.

“Health care organizations have transformed or started their transformation in earnest after the start of the pandemic,” Stein said. “We think that the market is really just in the beginning of that journey, into adopting more robust, higher-quality, more effective and impactful patient engagement services.”


The basics

  • Location: D.C.
  • Founded: 2014
  • Leadership: Co-founders Taylor Stein and Jeff Issner, co-CEOs
  • What it does: Provides software platforms to make the health care process more accessible to patients and easier for providers
  • Employees: 45

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