A provider of IT systems services to health care systems headquartered in Winston-Salem has been acquired by a Tennessee-based firm with a goal of combining resources to expand managed services capabilities to better serve health care providers across the U.S.
On Monday, Talon Healthy IT Services, with offices in Winston-Salem and Waukesha, Wisconsin, announced it was purchased by HCTec, an IT services firm that serves diverse health systems and health care provider organizations. All of Talon’s employees, including 90 in the Triad, will join HCTec.
Talon is recognized as an industry leader in managed IT help desk services, regularly rated by independent research organization KLAS as a top performer in help desk services for clinicians, IT resources and patients. In the KLAS 2021 Application Management & Help Desk Services report, Talon was rated as the top performer within the category of firms specializing in help desk services, with an overall score of 97.8 on a 100-point scale.
“Joining HCTec gives our clients access to an even greater portfolio of best-in-class health care IT services,” said Mike Linville, President and CEO of Talon, who will remain with the company and become a member of its board of directors. “We look forward to joining the team and bringing together our industry-leading knowledge, best practices, and service capabilities to more health care providers across the country.”
Headquartered in Brentwood, Tennessee, HCTec’s acquisition of Talon marks the company’s continued expansion as a top health care IT services provider. The move grows HCTec’s network to approximately 500 employees across the U.S. The company serves more than 1,500 academic medical centers, health systems, community hospitals, critical access hospitals and other health care provider organizations across the country.
“The future of health care is technology, and everyone from clinicians to hospital administrators to patients will see their routines and processes impacted by new developments and advancements,” said HCTec CEO Bill Grana. “New technology will always require support, training and optimization for success. HCTec has been a pioneer in this industry, and adding Talon’s expertise furthers our goal of shaping the future of health care IT.”
