Tampa General Hospital is turning to artificial intelligence to capture conversations and improve documentation.
TGH has partnered with Nuance to provide over 500 physicians with DAX Copilot, an ambient listening tool that can capture patients' symptom details, observations and experiences, according to a release. Using AI, the program converts conversations into clinical summaries.
“Simply put, documentation is necessary, but it’s a growing burden on all involved," said John Couris, hospital president and CEO, in the release. “With the help of AI, we’re easing the burden of documentation on providers and in turn giving them the ability and the additional time to focus on our top priority — our patients."
No financial details were closed.
Earlier this year, the DAX Copilot tech was made available for integration into the Epic electronic health record system, utilized at TGH. It is not a voice-to-text transcription but rather an AI tool that identifies voices, takes patient history and summarizes takeaways. It adheres to HIPAA requirements, they said.
“As the documentation burden on providers grows, they have less and less time to spend with their patients and they are often tethered to their keyboards in exam rooms,” said Dr. Nishit Patel, VP chief medical informatics officer at TGH in the release.
Data suggests U.S. physicians spend over four hours a day on paperwork or electronic documentation.
Nuance, based in Massachusetts, said nearly three-quarters of physicians using this tech have less burnout and fatigue.
