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Outreach cuts 5% of staff in third round of layoffs in past year


Outreach CEO Manny Medina at his company's headquarters in Fremont,  Seattle, Wash.
CEO Manny Medina co-founded Outreach in 2014.
Anthony Bolante | PSBJ

Seattle-based sales technology company Outreach laid off about 5% of its employees on Tuesday.

A company spokesperson on Wednesday confirmed the move, adding that Outreach has about 1,000 employees remaining. It's the third round of layoffs Outreach conducted in the last year.

"Outreach continues to make operational and organizational adjustments to align with our strategic growth plan and path to profitability," the spokesperson said in an emailed statement to the Business Journal. "Outreach remains committed to investing in innovation to better serve our customers and extend our market leadership."

The statement is similar to the one the company gave in February when it laid off about 70 employees. In August 2022, the company said it laid off less than 5% of its employees.

Outreach was founded in 2014. The company helps sales reps create playbooks, manage deals and analyze their sales pipelines. Outreach has more than 5,500 clients, according to the company, including Zoom, Siemens and Okta.

In addition to Seattle, Outreach has locations in Indianapolis, Atlanta, London and Prague.

Outreach raised a $200 million round in June 2021 and pushed its value to more than $4.4 billion. In October of that year, the company acquired Indianapolis-based revenue intelligence software company Canopy.io for an undisclosed amount. Outreach co-founder and CEO Manny Medina said at the time of that deal the company had more than 1,000 employees.

Outreach isn't the only tech "unicorn," or company with a value of at least $1 billion, to go through multiple rounds of layoffs recently. Seattle-based interviewing startup Karat, for example, has gone through two rounds of layoffs in 2023. In June, Seattle-based freight network startup Convoy laid off employees for the fourth time in just over a year. Seattle-based sales software company Highspot in June laid off employees for the second time in 2023.


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