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Seattle startup Outreach conducts another round of layoffs


Outreach CEO Manny Medina at his company's headquarters in Fremont,  Seattle, Wash.
Outreach hit a value of over $4.4 billion in 2021.
Anthony Bolante | PSBJ

Seattle-based sales technology company Outreach is laying off employees for the second time since August.

On Tuesday, the company confirmed it was cutting about 70 roles, or 7% of the company's workforce. In August, Outreach laid off less than 5% of its employees.

"We regularly identify the need to make operational and organizational adjustments to align with our strategic growth plan and path to profitability," a company spokesperson said in a statement to the Business Journal. "Outreach remains committed to investing in innovation to continue serving our customers and extending our market leadership."

Outreach was founded in 2014. The company's software helps sales reps with productivity, guidance and forecasting. In 2021, the company raised $200 million and pushed its value to more than $4.4 billion. Outreach's clients include Zoom, SAP and Okta.

At the time of the August layoffs, Outreach said it was adding "targeted new roles across departments." On its website, the company lists open roles in sales, engineering and product management.

In October 2021, Outreach acquired the Indianapolis-based revenue intelligence software company Canopy.io for an undisclosed amount. At the time of the acquisition, Outreach co-founder and CEO Manny Medina said Outreach had more than 1,000 employees.

Multiple highly-valued tech companies in the Seattle area have laid off employees so far this year. In January, Redmond-based tech giant Microsoft disclosed that about 10,000 of its employees were being let go by March 30. Seattle-based sales software company Highspot, meanwhile, in early February confirmed it had laid off about 10% of its headcount, or about 100 people. Highspot had a value of $3.5 billion as of January 2022. Seattle-based interviewing startup Karat, which hit a value of $1.1 billion in 2021, in January confirmed it had laid off 47 employees but didn't say how many employees remained after the cuts.


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