Qualtrics International Inc. (Nasdaq: XM), a customer and employee experience company with dual headquarters in Seattle and Provo, Utah, added 100 full-time Seattle employees during the first quarter, according to a spokesperson.
The company said during its first quarter 2022 earnings call Thursday that it added over 500 full-time employees companywide over that period.
Qualtrics recently told the Business Journal that it had altogether more than 5,000 employees around the world across over 25 offices, including roughly 900 employees based in Seattle.
"Our growth continues to be fueled by a relentless focus on customer success, and this is a critical time to extend our category leadership, and we continue to invest with discipline in attractive market opportunities," Qualtrics CEO Zig Serafin said on the earnings call.
Qualtrics first opened an office in Seattle in Pioneer Square in 2015, but opened its new office space at the 2+U development downtown last year. The company now occupies roughly 175,000 square feet on seven floors, and it has an additional six floors it subleases. Qualtrics had about 500 Seattle-based employees in 2019.
Founded in 2002, Qualtrics' software is designed to improve customer and employee experiences. Its technology collects and analyzes data to find out what processes might be deterring people, for example a cumbersome step in downloading a new app. Qualtrics' clients include Microsoft, Samsung and Target.
SAP acquired Qualtrics in 2019 for $8 billion, but Qualtrics eventually spun out and went public on the Nasdaq last year.
Qualtrics generated $335.6 million in revenue during the first quarter, a 41% year-over-year increase. Its gross profit for the quarter was $236.4 million, up from $176.9 million during the first quarter of 2021.
"I think it's really important that the way that we've designed this company and the way that we've designed our technology, it scales horizontally, and it has the ability to make an effect and an impact across many different industries," Serafin said on the earnings call. "We're building a platform. It's designed for scale, and there is an ecosystem that's building around it."
