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Seattle smart-product startup Mason plans office move amid hiring push


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Nancy Xiao (left) and Jim Xiao (right) recently swapped roles at Seattle-based Mason.
Mason/Business Wire

Seattle-based smart-product builder Mason is planning to move into a roughly 24,000-square-foot office space downtown as the company ramps up its hiring.

"We have aggressive hiring targets across the board in every part of our business," said newly appointed CEO Nancy Xiao, who declined to provide specifics. The company has openings for 21 Seattle-area positions listed on its website, plus seven in China and Taiwan.

Mason will move from its current space in Belltown to the new office near the Central Library early next year.

Xiao served since 2019 as the company president before taking over the CEO role in August from her brother, Jim Xiao, who will now take his sister's old role.

The siblings said the reason for their switch was to use their respective skill sets more effectively now that the company has hit an inflection point. Jim Xiao will be able to focus on partnerships in his role as president, while Nancy Xiao, who previously led product development for Oculus Home, can now focus on scaling the company and building a strong culture.

"The (new) space is making us feel a lot more enterprise than we were out of garage four years ago," Jim Xiao said. Prior to founding Mason in 2016, he worked at Nexlink Communications, before which he was an analyst at Detroit Venture Partners.

The company also has a performance center in Tukwila, Nancy Xiao said.

Mason makes software and hardware to create smart devices. Using Mason's technology, clients can create donation kiosks, remote patient monitors and mobile point-of-sale products. Alacrity Care and TempTRIP are both clients of Mason, which has increased the number of devices on its platform by 40% over the past year, according to the company.

Mason raised $25 million in a Series A round led by Coatue Management in 2019.

"We're taking all of this magic of Apple, in terms of an integrated hardware and software experience, having ownership and control, and we're democratizing that," Nancy Xiao said. "We're putting that power in the hands of any business."


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Nancy Xiao (left) and Jim Xiao (right) are swapping roles at Seattle-based Mason.
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