Searchspring, a San Antonio-headquartered company that helps businesses improve their online stores, announced Thursday that it had gained 49 worldwide customers in 2022's first quarter and seen soaring growth in the number of search requests it supports.
Among the company's 49 customers gained was Australian-based women's online fashion boutique St Frock, which has seen a 28% increase in search usage and a 30% increase in conversion since working with Searchspring.
Other prominent Searchspring customers include Mizuno USA, Badgley Mischka, Peet’s Coffee, Moen, Volcom, Wildfang and Williams Sonoma.
The company also announced that it has seen a 116% increase year-over-year in the number of search requests it has supported since 2021's first quarter. It's also seen new hires bringing the total global employee count to 106.
The locally based company's mission is to help e-commerce teams with search, merchandising, personalization and analytics tools. In G2's Grid reports for Spring 2022, it was ranked a "leader" in the e-commerce search and e-merchandising categories. G2 is a peer-to-peer review site which offers quarterly rankings of the software tech marketplace.
Searchspring CEO Peter Messana said that in the face of increased competition, high inflation and supply chain disruptions, he sees supporting e-commerce with new technology as critical.
The company also recently launched two other initiatives, a "Start Fresh" sabbatical program to prioritize employee mental health in the wake of the pandemic: The program offers new hires a two-week paid break before starting employment, and employees of at least five years the option of taking a four-week paid sabbatical in addition to other accumulated PTO. In March, Searchspring also rolled out a new e-commerce accelerator program aimed at pre-revenue and early-stage businesses owned by women and people of color.
"Our goal is essentially just to support any new entrance into the commerce space," Messana told the Business Journal.
