Artificial intelligence (AI) is making waves in advancing the future of health care by streamlining operations with analytics and workflow programs. Even as global VC funding experienced a 56 percent downturn in April 2023, health care and AI companies remained the most stable in the volatile fundraising market. The Orlando region is a hub of innovation in both these sectors with local companies developing AI to optimize the future of health care.
AdventHealth, Care.ai and CareWork have made are making tremendous strides in utilizing AI to positively impact patient care. AdventHealth is incorporating AI into its Mission Control system, Care.ai is transforming health care with powerful AI-enabled automation and CareWork is creating AI that unifies and streamlines health care operations.
Tracking and predicting patient flow during a pandemic
As one of the largest employers in the region with more than 80,000 employees, AdventHealth is essential to creating jobs, establishing regional partnerships and solving worldwide problems through the development of technology. Home to the Nicholson Center, which trains surgeons around the world on robotic devices, as well as the first stand-up CT scanner in Florida, AdventHealth is embarking on a mission to discover how artificial intelligence can assist health care.
AI and machine learning are already improving outcomes throughout AdventHealth’s Central Florida hospitals. The company’s Orlando headquarters is home to Mission Control, the largest system-based health care command center in the United States. Rather than just serve one hospital, Mission Control serves 18 emergency departments in three counties. With 60 wall-to-wall television monitors that update with near real-time data, Mission Control relies on AI to predict patient flow, which provides the team valuable insights.
Launched just months before the COVID-19 pandemic, the health care command center helped hospital leaders make staffing decisions to meet the demand for patients. As the virus surged, Mission Control helped reduce the time it took for admitted ER patients to get a bed by 15 minutes, reduced hospital transfer times (also by 15 minutes) and dropped the rate of abandoned phone calls from 8 to 3 percent. It all adds up to an increase in operational efficiencies that translate into improved patient outcomes.
Building the future of Smart Care Facilities
Care.ai was listed as a 2022 Startup to Watch by Orlando Inno and completed a $27 million funding round in December of 2022. The company is utilizing AI in its Smart Care Facility Platform, which is active in more than 1,500 U.S. facilities. This platform improves processes, reduces costs and frees up valuable time for teams to focus on the most important aspect of health care — providing the best patient care possible.
By deploying a neural network of sensors throughout a facility, the system continuously monitors conditions, learns from behaviors, and automates many previously burdensome tasks. Its ability to collect and analyze behavioral data over time allows the facility to become smarter and more self-aware, which is the system's most significant benefit.
With the Care.ai Smart Care Facility Platform, health care providers are transforming their care with powerful AI-enabled automation.
Streamlining operations during worker shortages
Selected as a top company in the Southeast by Venture Atlanta, CareWork is streamlining paperwork to reduce the burden on skilled nursing, senior living and continuing care staff, which allows the focus to remain on caring for residents. A 2022 American Health Care Association/National Center for Assisted Living survey found 73% of facilities are concerned they will have to close due to staffing shortages.
Co-founder Jackie Remieri designed an analytics and workflow platform that automates manual tasks and gives owners insights into analytics, such as occupancy, labor and turnover. Her background in information technology lent itself to solving a problem that is rampant in skilled nursing and acute care facilities: multiple data systems and too much paper.
Through integration, business intelligence, workflow and automation, CareWork helps care providers identify problems before they occur. This allows health care providers the tools needed to work faster, more efficiently and with greater operational insight.
As the health care industry faces staffing shortages and rising costs, AI is offering a solution that can improve efficiency and reduce manual labor, freeing up time for health care providers to focus on patient care. As technology continues to develop, it is evident that AI will play an increasingly significant role in the future of health care and Orlando is at the forefront of this innovation.
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