Carolyn Jordan, Chief Growth Officer at Neighborhood Credit Union, was honored at the Dallas Business Journal's 2023 Women in Technology Awards.
Jordan is responsible for providing strategic direction and leadership in the functions of data analytics, e-commerce and digital banking, marketing, product development, and project management.
Joining the company in 1979, Jordan was behind the launch of new online banking features and solutions such as online bill payment.
Throughout her time with Neighborhood Credit Union, Jordan was responsible for various technology strategies such as branch operations, branch front-end system functionality and digital banking product implementation.
To see this year's honorees, click the gallery below.
2023 Women in Technology
Vice President and Account General Manager, DXC Technology
Founder, CEO, and CISO, Direnzic Technology Consulting Group, LLC
Chief Information Officer, Careington International Corporation
Vice President of Information Technology, Golden Chick
Group Vice President of Global Digital & Technology, CBRE
Corporate CIO and Vice President of Enterprise Application Services, Raytheon Technologies
Senior Vice President of Product Management, Mr. Cooper
What do you consider your biggest accomplishment over the past year?
I completed an enterprise project in 2022, using a consultant to review all our functional areas and various processes throughout the organization to determine our effectiveness and level of performance compared with other similar credit unions and financial institutions.
Recommendations from this project included streamlining our contact center and improving efficiencies and processing capabilities through several new technology and program initiatives.
What opportunity for your company over the next year has you most excited?
The opportunity to use more artificial intelligence in our operational processes, such as lending, thrills me.
ABOUT NEIGHBORHOOD CREDIT UNION
Neighborhood Credit Union is a member-owned financial cooperative offering banking and wealth management services throughout Texas, having served the Dallas-Fort Worth area for 93 years.
- 2022 Revenue: $57.2 million
- Number of Employees: 201
- Website: myncu.com
