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Cincinnati Becomes ICC's Newest Market


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ICC employees at work. Photo courtesy ICC.
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Information Control Company —or ICC — is making moves.

The 25-year-old Columbus-based technology consulting company has recently expanded its services to the Queen City.

While the expansion to Cincinnati technically began in 2017, it still feels fresh, especially since the company's desires to increase its reach geographically is still ongoing, with plans to hit Pittsburgh later this year or in early 2019.

What was attractive about Cincinnati was its considerable tech expertise, especially in its educational institutions.

"University of Cincinnati has a tremendous amount of tech talent," aid ICC President Kelly Gratz in an interview with Cincy Inno, explaining that the company's transition into the local ecosystem buoyed by resources and insight from the school.

In Cincinnati, the company plans on bringing its expertise to a new market.

"We focus on three different areas: UX research and design — think in terms of human design, how people hire customers and interact with their brand," Gratz explained.

Additionally, the company utilizes data analytics and experience research and strategy to help clients in industries ranging from insurance to banking, health care and financial services.

What sets ICC apart, Gratz said, was the way it approaches its customers: with integrity.

"I can go down and make use of all these technologies, but I think that’s not what makes us different," she explained. "It's our ability to work with clients side-by-side and be a part of their team."

Building up this credibility in Cincy is one of ICC's immediate plans, besides growing its  presence in the ecosystem.

Additionally, ICC wants to establish advisory groups that are "partnerships that benefits our clients and community," Gratz added. Practically, that looks like having educational workshops and trainings for those who want to boost their tech knowledge.

"We'll do more than just be there as a sponsor," Gratz said. "We're shaping the content for the different events."

What Gratz calls "altruistic events" are also on the docket, with ICC planning to survey the community so it best knows how to deploy enriching resources.

"It gets everybody engaged," she said.


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