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UX Design Grad Wins the Citibank Mobile Challenge



[from GA Blog]

After spending time as a technical recruiter for UX Design,LA UXDIgrad, Henry, decided to takethe UX road himself. Today, heworks with Citibank, a gig he landed after becoming a finalist in their Mobile Challenge on a project geared towardmaking the bank-customer interaction more seamless.

What brought you to GA?

I had known about UX from being a tech recruiter. After speaking with numerous candidates and learning about their everyday duties, I was eager to make the change and be like one of them. Luckily, my sister needed a website for her new business, so I started building it using Weebly and Illustrator. After we launched the site, I was hungry for more projects, so I attended an event from Huge. That’s when I found out about General Assembly.

I was ready for a career change, and after seeing the talent coming out of GA, I knew I wanted to enroll in a course.

Tell me about the Citibank Mobile Challenge.

Citibank wanted to challenge developers to build technology apps and solutions to transform the digital banking landscape. I worked on a project that was designed to help the customer and bank interactions be more seamless. A customer could log into the app and make an appointment with a banker. By the time the appointment starts, the banker has all the information needed to complete the request, therefore eliminating useless waiting time. We were chosen from 60 finalists and we’re working with CitiBank executives now.

What steps did you take to secure a UX Designer position?

I reached out to companies regardless if they had an opening or not. Some companies are slow to update their job postings, so it’s best to apply whether there is a posting or notat their general contact email address. I treated it like a numbers game and wrote cover letters forplaces I really wanted to work at. I would also link up with the recruiters on LinkedIn.

You used to be a recruiter for UX Designers. Has that helped youat all?

I use my past experience as a recruiter of UX designers to help fuel my inspiration.

Not only would I download and play with a new app, but I would find the designer(s) using LinkedIn and learn from their process; it’s normally mentioned in their online portfolio. I figured that if they designed this beautiful, UX-friendly app, then they must have designed many other beautiful, UX-friendly apps.

I heard that you landed a job through a fellow alumni. Is that true?

I was referred by a friend, Jenny Lai, who had started working atDogtown Mediaa few weeks before I did. Jenny is also an alumni of GA and it’s great to be working with fellow a GA-er.

What life lessons have you learned over the past year?

I tend to go full-force when given a project; I go above and beyond on research, traveling, equipment, and learning new software. I also tend to ask— and am not afraid to ask—a lot of questions when not sure about something.

Any advice for job-seekingUX Designers?

Don’t give up. Treat applying to jobs like a numbers game. Work on your portfolio—put as much annotations as possible (because you’ll be working closely with developers). And don’t be afraid to email people.

What’s your guilty pleasure?

I pretend I’m a Rap DJ when I listen to music in my car.

LEARN MORE ABOUT BUSINESS FUNDAMENTALS AND TACTICS AT GA

When author Brianna Plazaisn’t interviewing alumni for our blog post series, she works as aTechnical Marketing Producer at General Assembly.

This entry was posted inAlumniand taggedalumni,Citibank,general assembly,Job Seeker,user experience design,User Experience Design ImmerisiveonJanuary 19, 2015bymelanie.


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