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McDonald's to Use Amazon's Alexa to Help Find Employees


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Image: Photo courtesy of MEDION Pressestelle, Flickr (CC BY-ND 2.0)

If you're looking to find a job at McDonald's, it's now becoming as easy as asking your Amazon Alexa device to get the process rolling.

Chicago-based McDonald's on Wednesday said it's teaming with Amazon's Alexa and Google's Google Assistant to help find job seekers.

To get the job search going, an applicant just needs to say, "Alexa, help me get a job at McDonald’s." Eventually, the company said, job seekers can use Google Assistant to ask the same question.

“We must continue to innovate and think of creative, and in this case, groundbreaking ways to meet potential job seekers on devices they are already using, like Alexa. Alexa has many of the qualities we look for on our teams — friendly, responsive and fun. I am looking forward to having our application process simplified with Alexa," said David Fairhurst, McDonald’s executive vice president and chief people officer, in a statement.

The company said the system will be the world's first voice-initiated application process.

McDonald's is betting big on technology, as evidenced by recent technological purchases and advancements it's made this year.

Earlier this month, the Chicago Business Journal reported that McDonald's acquired Apprente, a Mountain View, California-based startup that’s created voice-based platforms for conversational ordering, and said it’s opening the McD Tech Labs, an internal group within McDonald’s Global Technology team based in Silicon Valley.

In March, McDonald's said it's buying Dynamic Yield Ltd., which is a decision logic technology company, for a reported $300 million. McDonald's said it will use the technology to determine more about consumers' buying behaviors.

In June, it was reported that McDonald's was examining using voice-activated drive-through order taking and the use of advanced kitchen equipment such as robotic fryers at its Innovation Center location at 1257 N. Schmidt Rd. in Romeoville, Illinois.


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