Charlotte startup CivicEye has had a busy first quarter while working to fulfill its mission.
The public-safety software company launched in January 2022 with a goal of modernizing law enforcement and prosecution agencies' old-fashioned data infrastructure. The startup's growth has soared, attracting five new markets to join its platform in this year's Q1 alone. Those areas include cities in Texas, Mississippi, New York, Tennessee and Kansas.
With those newly added markets, its cloud-based software solution is now available in 14 states, with seven others expected to have access to its platform soon, said Khristian Gutierrez, CEO at CivicEye.
The startup's growth sprouted after its close on $12.4 million in a Series A funding round in July of 2022.
Agencies’ inability to comply with increasingly complex state and federal requirements is driving growth of the software’s use, Gutierrez says. His team has accelerated integrations, data conversions and other innovations to make the software accessible in new markets.
The digital environment of today is dramatically transformed from what it was two decades ago, yet some public-safety institutions lack the resources to ditch paper and outdated tech as their primary data collection systems. Those inefficient tools could result in inaccuracies and diminish productivity in the criminal justice system.
This is where CivicEye steps in, providing the latest software for law enforcement and prosecution professionals to make efficient and aligned decision-making.
"Our software is helping law enforcement officers save time reporting community interactions and reducing errors in state and federal submissions," said Gutierrez, who was formerly chief revenue officer at Charlotte-based Passport. "Prosecutors and their teams are building more robust cases and making more informed decisions with all their information in one place rather than in reams of paper in another room."
What's even more critical, he says, is how public safety leaders are growing transparency around their policing by "deploying real-time public portals" with CivicEye's software. That not only yields trust from citizens but also improves safety in law enforcement agencies' local communities.
The startup's new and loyal clients can save time on intricate tasks and efficiently collect and organize data, Gutierrez said. CivicEye's software can also help ease frustrations around the typically repetitive process of submitting federal reports to ensure compliance.
"Our tooling embeds these validation criteria as part of their process, so they can have peace of mind while working through the proverbial stack of case data," he said.
CivicEye is now working to have public safety agencies in North Carolina join its platform, as its software became available to the state earlier this year. The company has nearly 30 local and state law enforcement and prosecutors' offices utilizing its tech in South Carolina.
"The world is changing incredibly rapidly," Gutierrez said. "There's unstoppable inertia around the amount of digital evidence created every minute, and the executives and officials across the criminal justice system at the local, district, and state levels need to take massive steps in their software tooling not just to keep up, but to stay ahead."
