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JMS Technical Solutions lands its biggest deal in 14 year-history



JMS Technical Solutions is drilling down on a few core areas.

The tech staffing firm, based in Seneca One Tower in Buffalo, aims to grow and diversify its business and has landed its largest deal in its 14-year history.

The company recently signed a contract, valued at at least $1 million dollars, to recruit at least 150 Salesforce technical professionals for a U.S.-based Salesforce implementation partner, according to Joel Shapiro, JMS CEO and founder. It’s a deal to be the business’ exclusive partner for U.S. recruitment for all of 2023.

He did not name the new client but said it employs around 1,200 people in the U.S. and globally.

Joel Shapiro
Joel Shapiro, founder and CEO, JMS Technical Solutions
Stephanie Flattery

Salesforce (NYSE: CRM) is an American cloud-based software business and technical professionals are needed to implement and support Salesforce for different agencies and projects.

The 150 roles will be remote, full-time jobs with salaries around $180,000 to $220,000.

“We’re starting to get more involved in the local Buffalo Salesforce community, and we’d love to bring as many of these positions as we can to Buffalo,” Shapiro said.

JMS has also done some recruiting for the new client outside of its typical tech positions, such as a paralegal and human resources-related.

Salesforce is one of the ways JMS is aiming to diversify its business. Prior to the pandemic, about 70% was in the travel and retail industries. Now, it’s more like 40%, according to Shapiro.

The newest deal is a recruitment process outsourcing, or RPO, which JMS has done on a smaller scale since it was founded in 2009.

RPO is a longer-term agreement, three months to a year or more, where JMS is more intertwined with its clients and essentially become part of their teams versus the more traditional contingent staffing where clients pay JMS a certain percentage of the salaries of more individually recruited positions.

“We definitely love this (RPO) model and are going to focus on these larger-scale programs,” Shapiro said.

JMS, which employs four in Buffalo and seven remote staff, expects to add three to five technical recruiters to its internal team within the first half of 2023.

“We’d prioritize Buffalo,” he added.


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