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Startups to Watch: BuildMySOP wants to help cannabis businesses operate — and grow


Kady Cravens
Kady Cravens founded Albuquerque-based Build My SOP in 2020.
Courtesy of Kady Cravens

New Mexico Inno's 2024 Startups to Watch list highlights 10 startups we expect to capture headlines in the year ahead. The New Mexico Inno editorial team picked out the 10 companies through a nomination process and our own research and reporting.

You can read all about these 10 Startups to Watch in the Feb. 2 print edition of Albuquerque Business First. The startups will also be featured individually on the New Mexico Inno site in the coming days.


Cannabis has become a major industry in New Mexico and the state's economy. An Albuquerque-based startup founded by a professional with years of cannabis industry experience wants to help cannabis companies maintain compliance, build better procedures and, ultimately, grow.

Kady Cravens founded BuildMySOP in 2021. The startup's name includes the acronym SOP, which means "standards of procedure" — the rules, regulations and operations that govern cannabis operations.

The startup has two types of services — templates it sets up for different facility types and on-hand compliance and process review services. Cannabis companies can either buy a customizable template for their unique operation, whether it be cultivation, manufacturing, retail or transportation and delivery, or hire a BuildMySOP employee to walk with them through that process.

Cravens said she spent years working in various jobs in the cannabis industry, from janitor to head of operations.

"What I realized every time that I went into a facility that had a problem, it all came down to either the lack of the SOP, an outdated SOP or an SOP had not been trained on," she said. "So, no standards and no way to hold anyone accountable for anything."

BuildMySOP, which employs six people, has dozens of clients in New Mexico. The startup has brought on over 50 clients in the past two and a half years across 12 states, she said. It's generated about $750,000 in revenue over the past two years.

As part of that growth, BuildMySOP, late last year, went through a merger process. Chorus Compliance, a subsidiary of Santa Cruz, California-based SC Labs, bought BuildMySOP, integrating the Albuquerque startup's platform in what Cravens said is a win-win deal for both companies.

Cravens said Chorus' existing software will help support BuildMySOP's operations through more advanced technology, including artificial intelligence.

Merging BuildMySOP's features into Chorus' compliance platform will be a big focus in 2024. Transferring clients over to that new platform will be another major part of the startup's work in 2024, too, Cravens said.

And Cravens said she wants to continue to be an educator for the cannabis community in terms of the importance of standard operating procedures.


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